Thanks to Elissa and Charmedleaf I placed an order previously with the CG discount code. The order was from some Illusione ~23~ culebras. I received a mail from Elissa stating that they were on backorder. I said I was ok waiting which she didn't mind. Last week I received another notice that they were just going to cancel my order as they had no idea when they would get more in, if they would even get them at all. Elissa sent a mail apologizing and I totally understand. It was no problem.

I then get a package today. It looked like a bomb (a big one at that), but most don't have my work address. I was surprised to see it was from Charmedleaf.com, thinking maybe my order did go through after all. Elissa sent a "goodie" box as a thanks for ordering (even if it didn't work out) with some serious stuff!!! It included the following items:

• 2x La Caridad del Cobre - Culebra
• 2x La Caridad del Cobre #90 "El Viejo" Churchill
• 2x La Caridad del Cobre The Javelin (aka Jabalina) Maduro
• 2x La Caridad del Cobre La Charada No 16 - "Mujer Santa" Toro
• Flatbed Cigar Co. Panacea Red -Maduro/ Habano Torpedo
• Havana Sunrise Robusto
• Canimao Robusto
• Tarazona Classic Robusto
• Joya de Nicaragua Cabinetta Serie Lancero
• A Charmedleaf T-shirt
• XIKAR - X8 Cutter - Carbon Fiber Look
• XIKAR Portable Ash Can

A HUGE thank you to Elissa!!! This was unexpected, but very much appreciated. Time for me to place another order.

Very impressive....know of any other items I could order that are out of stock  

Wow!  That's great customer service!

Absolutely fantastic.  They sure know how to take care of people and create customers.  

I told you guys she was great!  Elissa always goes out of her way to make sure that the customer is happy even if an order can't get filled!  

And.. Im on their site.

Elissa is wonderful to deal with.  I told a friend about charmed leaf and their CG discount.  Unfortunately, the deal had expired a few days previously.  So I contacted Elissa, and she gave me a special extended discount code for him to use.

Also, I ordered some sticks from her, and she threw in a couple bonus ones because there was a few days delay in getting the shipment out.

Charmed Leaf is a class act and Elissa is the ultimate in taking care of her customers.

That is great!.

Wow.  That is way above and beyond!  I am placing an order from them next month.

Extremely Nice of her!

WOW!!!!! THAT IS AWESOME!!!!

Sounds like extra ordinary customer service!

That is awesome!

That is unreal. Not often you run into a business that takes their customers that seriously.  Kudos to CharmedLeaf.com and Elissa!