So I went online today looking for a good deal on Te-Amo cigars. I was interested in buying a 5 pack of them as a cowerker had said good things about them.
I added a fiver to my online shopping basket, proceeded to the checkout,
had to create an account,
gave them my credit card information,
and then billing address.
When I clicked the button "shipping address is the same as billing address" a large red outlined popup box came up saying they no longer sell items to people who live in NY state due to possible sales tax ramifications. And said box informed my my order was cancelled. I could call customer service if I wanted more details.
ARG !!! I was ticked. Why not tell me that BEFORE allowing me to create an account, and giving my credit card information ??
I understand it's probably due to NY state threatening to "collect" sales tax from out of state transactions, but that's a poor way to handle the policy, at the end of the checkout process ?
I wrote them an email, stating better ways to handle such a policy, I'm doubtful they will take my advice.
If you live in NY state, don't bother trying to shop online there.