http://www.cigarbandits.com/
Cigar Bandits
1361 Buffalo Rock
O'fallon, MO 63366
Tel: 844-244-2778
Presence @ Geeks: No
Interesting name for a cigar retailer.
QuoteHot Stuff x - 8/26/2014 10:05 AM
Interesting name for a cigar retailer.
X2
Placed my first order with Cigar Bandits last week after hearing very encouraging things about them from the CATS group on Facebook. Received a couple of samplers with no packing material to speak of -just thrown loosely in a small flat rate box. One of the cigars was kind of crushed. To top it off, one stick was moldy. Customer service responded promptly and promised to replace the two that were ruined. I'm OK with this resolution for now - we'll see how the quarantined sticks turn out.
You can get some good deals from CigarBandits with coupon codes. I've had several good dealings with them.
QuoteKid Montana - 1/24/2016 11:55 AM
You can get some good deals from CigarBandits with coupon codes. I've had several good dealings with them.
Where'd you get codes?
I have a close friend who lives in O'Fallon
Packaging is REALLY important!
I was in O'fallon back in October and was looking for a good place to buy a stick. Ended up at this little half ass bar with a humidor. Don't believe it was this place. They had all the common stuff but it nothing to brag about. Best part of the trip was making it Busch Stadium for a Cards game.
Thanks for the feedback. Won't be ordering from these guys.
I would like to amend my above review and call everyone's attention back to this. On top of the replacements I was promised, I was also offered $10 off my next order (no minimum), and was further surprised to receive this Nub sampler gift set in my mailbox today. While I was very disappointed with the original order, I feel they've really gone to great lengths to make things right, and I will probably give them another shot.
That's far more impressive than the $10 off. Good on them!
That is a awesome gesture on their part.
I'm impressed at that level of customer service.
:bigthumbs: