So last weekend before leaving town I ordered a couple 5 pack's from Cigar Federation. When I got home Friday night the package was here and there was a note explaining that they were 2 short on the 5 pack of Fratello corona's I had ordered so they substituted a couple Toro's and as an apology they also threw in a couple free stick's. A CF The Collective and a EZ Eminence. They will definantly get more of my business.
Very cool!.
Great customer service, that would defiantly keep me coming back!
Ordered from them a couple times, good folks.
That's great customer service. A recommendation such as this makes for the best advertising possible.
:bigthumbs:Good to hear!
Sweet! :bigthumbs:
Well done CF, you could be getting my business with service like that
I'm a fan of Cigar Federation as well
That is great customer service!
I ordered a couple Ezra Zion's from Cigar Federation, of which I am Also a member, received my shipment today,,had a small problem, emailed them and was promptly helped,, great group there as well,,,Glad I found both of these sites
That's :cool: nice
That's nice that they did that and threw in a couple bonus sticks. Nice customer service right there.
It was definitely above and beyond. Shows me they care about the customer.
That's awesome of them... sounds like they need to order a bunch more Fratello ;-)
Awesome customer service. Love hearing about companies that perform like that
QuoteOtter - 7/13/2014 9:14 AM
That's awesome of them... sounds like they need to order a bunch more Fratello ;-)
I hear that
Glad they took care of you! I wouldn't expect anything else from that operation. :biggrin: