Cigar Geeks

Marketplace => Online Retailer Perspectives => Topic started by: nwb on 07/30/2014 08:50 AM

Title: Small Batch Cigar
Post by: nwb on 07/30/2014 08:50 AM
http://www.smallbatchcigar.com/

Small Batch Cigar
3744 E Chapman Ave
Orange, CA 92869
Tel: 323-301-3399

Presence @ Geeks: No
Title: Re: Small Batch Cigar
Post by: Cigary on 07/30/2014 09:32 AM
I recently had an order where I purchase a 5 pak of cigars....Quesada 40th Clasico that are very hard to find but an incredible cigar.  They shipped in good time but the box they came in was a bit cramped...the cigars were literally stuffed into it and had bubble wrap with a humi pillow inside the bubble wrap next to the cigars.  Lucky for me that the cigars were wrapped otherwise it could have been an issue as I don't like my cigars touching the pillow.  Other than this they seem to be a good Vendor.  I can't remember if there was a section to put remarks in when you make an order but in the future I will ensure that my remarks say "ensure that the order is shipped with the humi pillow outside of the wrap.....  Another point is their shipping fees....as long as you have an order over $1 the item ships free and I was able to secure a code to get 10% off my order.
Title: Re: Small Batch Cigar
Post by: StogieDad on 07/30/2014 10:36 AM
Great retailer.  Usually ships same day, has some harder to find stuff to, but you have to act quick.  Had one UF13 with a damaged pigtail, not only did he send me an additional one and a hitcher, I kept the busted one.   Great customer service.
Title: Re: Small Batch Cigar
Post by: BewareDaPenguin on 07/30/2014 06:11 PM
Small Batch IMO is a great online retailer. Orders are shipped fast, boveda"s are almost always included in the shipment & they are easy to get a hold of if there's a problem. I've ordered from them 4-5x recently & been very happy with the service. I had 1 issue with a 5-pack of incorrect cigars & not only did they send me the correct cigars at no charge, they told me to keep the cigars that were incorrectly shipped to me, I offered to pay for them but they refused my payment and shipped out the replacements at no cost. Also once shipping on an order took over a week, which was not their fault they shipped it the same day, it was USPS issue. My next order placed they slipped in hitchhiker for me to try out. A+ service all the way IMO, will definitely order from them.
Title: Re: Small Batch Cigar
Post by: dddddmorgan on 07/30/2014 06:44 PM
I've purchased a five pack from SB and they did ship quick with no issues for me.

I'd buy from them again.
Title: Re: Small Batch Cigar
Post by: The Burn Ward on 07/30/2014 06:47 PM
They have some great prices and ship fast.
Title: Re: Small Batch Cigar
Post by: Rammstein142 on 07/30/2014 09:05 PM
SB cigars is awesome, they have wonderful customer service and seem to be top notch folks always willing to go above and beyond to fix any issues with your order if they arise!
Title: Re: Small Batch Cigar
Post by: BlackIrish on 08/04/2014 11:31 AM
I like Small Batch Cigars' selection -- they have cigars that are hard to find elsewhere -- and their pricing is very fair, particularly when you take the free shipping into account.  

Placed an order Thursday afternoon, received my cigars Saturday morning.  They were packed with 72% Bovedas.  

Overall, an excellent shopping experience.
Title: Re: Small Batch Cigar
Post by: StogieDad on 09/08/2014 07:57 PM
Another fantastic Small Batch experience.  Told him ahead of time I wanted a certain smoke,  when he got them held me a box out and emailed me.  Paid Saturday afternoon, cigars were on my doorstep Monday.   One of my go-to retailers.
Title: Re: Small Batch Cigar
Post by: Longhorn on 12/15/2014 02:39 PM
Have used these guys several times recently - they ship quickly and have a good selection of cigars!
Title: Re: Small Batch Cigar
Post by: Brlesq on 12/15/2014 04:19 PM
QuoteLonghorn - 12/15/2014  5:39 PM

Have used these guys several times recently - they ship quickly and have a good selection of cigars!

x2.  Great vendor!
Title: Re: Small Batch Cigar
Post by: ItalianGuido on 12/15/2014 05:50 PM
Quick shipment and great customer service
Title: Re: Small Batch Cigar
Post by: Chip Lemaster on 12/15/2014 06:37 PM
Love these guys, great place to find some hard to fine brands,,,found my CAO's I had been looking for,, shipped fast, arrived in great condition,,,
Title: Re: Small Batch Cigar
Post by: s+j on 12/16/2014 12:34 AM
Do you guys know of any (10% off) coupons for them?
Title: Re: Small Batch Cigar
Post by: ninfiction on 12/16/2014 09:22 AM
Quotes+j - 12/16/2014  2:34 AM

Do you guys know of any (10% off) coupons for them?

There is a 10% off code on Reddit r/cigars. Andrew, the owner is very active on "rcigars" sponsoring contests, providing deals and knowledge and often times he'll post a heads up over there about new arrivals.

There are codes over there for several other retailers too.

I don't know how you guys feels about that forum, there can be a lot of drama and it seems to be predominately a younger crowd, but there are a ton of good guys too. I prefer the low key, close knit group over here but I do still spend time there.
Title: Re: Small Batch Cigar
Post by: s+j on 12/16/2014 04:48 PM
Quoteninfiction - 12/16/2014  9:22 AM

Quotes+j - 12/16/2014  2:34 AM

Do you guys know of any (10% off) coupons for them?

There is a 10% off code on Reddit r/cigars. Andrew, the owner is very active on "rcigars" sponsoring contests, providing deals and knowledge and often times he'll post a heads up over there about new arrivals.

There are codes over there for several other retailers too.

I don't know how you guys feels about that forum, there can be a lot of drama and it seems to be predominately a younger crowd, but there are a ton of good guys too. I prefer the low key, close knit group over here but I do still spend time there.

Found it (http://www.reddit.com/r/cigars/wiki/deals), thanks!
Title: Re: Small Batch Cigar
Post by: Rammstein142 on 12/16/2014 08:46 PM
Awesome retailer IMO! Have ordered a few items through them and always had awesome customer service.
Title: Re: Small Batch Cigar
Post by: StogieDad on 03/04/2015 06:57 AM
Yet another great experience.  Had a couple of orders lately, they are literally the fastest shipping cigar vendor I have ever seen.  I think he pulls them from the shelf the moment the order hits and mails them.  I have gotten cigars the next day before across the country for free shipping.  Availability of some tougher stuff is always cool too.  Just better act quick if you see it.

Even through me a free Caldwell Marble House in each order, their house exclusive vitola of the Eastern Standard line.  Always a happy camper.
Title: Re: Small Batch Cigar
Post by: shakinghorizons on 03/04/2015 09:26 AM
I have NO problems with this vendor!
Title: Re: Small Batch Cigar
Post by: clami on 03/06/2015 08:21 AM
Based on the great reviews and a good price on a sampler pack, I tried these guys out.  VERY fast, Boveda packed shipment, and for FREE.  They have a B&M in So. Cal. that I might take a trip to some time.  Highly recommend.
Title: Re: Small Batch Cigar
Post by: shakinghorizons on 03/06/2015 08:31 AM
Just placed another order with them yesterday, looks like delivery is scheduled for Saturday!
Title: Re: Small Batch Cigar
Post by: shakinghorizons on 03/06/2015 08:45 AM
BTW -

Code BOTL will give you a 20% discount all March long.
Title: Re: Small Batch Cigar
Post by: ThinBlueLine on 03/06/2015 02:52 PM
Awesome Vendor
Title: Re: Small Batch Cigar
Post by: timpellis on 03/14/2015 10:46 AM
20% off coupon today- code is miami
Title: Re: Small Batch Cigar
Post by: BewareDaPenguin on 05/11/2015 06:13 PM
SBC has a few LP Unico packs in stock, guessing you gotta be quick
Title: Re: Small Batch Cigar
Post by: 05Venturer on 02/22/2016 02:57 PM
Received another order from Small Batch today, these guys are AWESOME :thumbsup:
40% off Alec Bradley's so I order a 5er of Nica Puros, total was $21.60 w/free shipping. Ordered on Saturday and they were in my mailbox Monday. Always packed great and every order includes a Boveda.
Class Act Online Vendor in my book. :rocker:
Title: Re: Small Batch Cigar
Post by: headfirst on 02/22/2016 02:59 PM
:word:
Title: Re: Small Batch Cigar
Post by: benchjockey on 02/22/2016 03:05 PM
I'm another fan of Small Batch. They do things the right way.
Title: Re: Small Batch Cigar
Post by: Cfickter on 08/13/2016 04:14 PM
If you haven't bought from Small Batch yet you are missing one of the great online retailers. Andrew is a solid guy who makes things right. Always well packed and shipped super fast
Title: Re: Small Batch Cigar
Post by: millarddj on 08/13/2016 09:35 PM
QuoteCfickter - 8/13/2016  6:14 PM

If you haven't bought from Small Batch yet you are missing one of the great online retailers. Andrew is a solid guy who makes things right. Always well packed and shipped super fast

+1. They have become my first stop for anything.
Title: Re: Small Batch Cigar
Post by: Cigary on 08/14/2016 04:02 PM
Small Batch won't adopt me and I don't understand...I give them love...my money...my soul and all they do is give me great service.
Title: Re: Small Batch Cigar
Post by: MacMac on 08/14/2016 10:26 PM
I had not heard of them. Thanks for the "recommendation."
Title: Re: Small Batch Cigar
Post by: RDF on 08/14/2016 11:10 PM

QuoteCfickter - 8/13/2016  5:14 PM  If you haven't bought from Small Batch yet you are missing one of the great online retailers. Andrew is a solid guy who makes things right. Always well packed and shipped super fast

 Ditto  Great site to deal with.

Title: Re: Small Batch Cigar
Post by: shakinghorizons on 08/14/2016 11:16 PM
Great service, great prices, great selection - what's not to love?
Title: Re: Small Batch Cigar
Post by: Cigary on 08/15/2016 11:30 AM

Quoteshakinghorizons - 8/15/2016  3:16 AM  Great service, great prices, great selection - what's not to love?

We love them long time....problem is they have moved up to #2 on my speed dial.  Wife mistakenly dialed it and wanted to know wtf I had a Cigar Store on speed dial...whooopsie!

Title: Re: Small Batch Cigar
Post by: ninfiction on 08/15/2016 11:46 AM
QuoteCigary - 8/15/2016  11:30 AM

Quoteshakinghorizons - 8/15/2016  3:16 AM  Great service, great prices, great selection - what's not to love?

We love them long time....problem is they have moved up to #2 on my speed dial.  Wife mistakenly dialed it and wanted to know wtf I had a Cigar Store on speed dial...whooopsie!


 :lmao:
Title: Re: Small Batch Cigar
Post by: shakinghorizons on 04/19/2017 06:28 PM
Anyone have more than a 10% code? Need one ASAP!
Title: Re: Small Batch Cigar
Post by: BewareDaPenguin on 04/19/2017 07:38 PM
Quoteshakinghorizons - 4/19/2017  9:28 PM

Anyone have more than a 10% code? Need one ASAP!

All I know is 10% unless they send one out in an email & I've been guilty of purchasing more from them then I'd like to admit. They are really great tho, great service, great selection, all around always been good. If anybody knows more then a 10% code that would be cool but I'd prolly buy more so prolly not good at the same time :smoker:
Title: Re: Small Batch Cigar
Post by: Olddog on 08/24/2017 12:37 PM
Really enjoy using Small Batch.  Fast service, good deals and really have great cigars all the time.  Recommend everyone to try them!
Title: Re: Small Batch Cigar
Post by: benchjockey on 08/24/2017 01:24 PM
Small Batch is the quickest shippers.  Several times I've placed an order with them on a Saturday and received it on Monday. That's coast to coast.

Title: Re: Small Batch Cigar
Post by: Silverstix on 03/02/2018 07:39 AM
FYI - worth noting that SBC doesn't seem to be doing priority shipping anymore, everything is regular first class mail.
Title: Re: Small Batch Cigar
Post by: ninfiction on 03/02/2018 10:04 AM
QuoteSilverstix - 3/2/2018  7:39 AM

FYI - worth noting that SBC doesn't seem to be doing priority shipping anymore, everything is regular first class mail.

Interesting, just checked and their shipping policy does indeed now say

USPS Priority/First Class is FREE to all US orders – including Alaska, Hawaii, and Puerto Rico

Wonder how they decide how what is shipped, or they may not use Priority at all now and just say they use both. Free Shipping is still free so there's that and they do include a Boveda.
Title: Re: Small Batch Cigar
Post by: Silverstix on 03/02/2018 10:17 AM
Quoteninfiction - 3/2/2018  11:04 AM  
QuoteSilverstix - 3/2/2018  7:39 AM  FYI - worth noting that SBC doesn't seem to be doing priority shipping anymore, everything is regular first class mail.
Interesting, just checked and their shipping policy does indeed now say   USPS Priority/First Class is FREE to all US orders – including Alaska, Hawaii, and Puerto Rico  Wonder how they decide how what is shipped, or they may not use Priority at all now and just say they use both. Free Shipping is still free so there's that and they do include a Boveda.

Oh for sure, I mean hey was it nice to have it in 2 days? Absolutely.  Did I really NEED it in 2 days? Not at all, nor would I pay extra to have it a day sooner.  But I did want to mention it because their fast shipping is always mentioned as one of their biggest selling points.  They used to ship even 5'ers as Priority, but the last couple COTM packages have come First Class.Things that ship on Thursday I notice now don't make it me on the east coast until Monday, rather than Sunday.  Not the end of the world they still provide a great service with quality cigars that arrive in great shape, and they always over-deliver on my cigar of the month club, so no complaining here.
Title: Re: Small Batch Cigar
Post by: Silverstix on 03/06/2018 07:35 AM
It's only right to post an update.....the package ended up arriving in 2 days anyway, shipped Thursday got it Saturday.  Also, just placed another order yesterday at 6:30pm.....it was shipped by 8pm the same day (PRIORITY).....scheduled to arrive tomorrow, which is 2 days.  All is good in the world lol
Title: Re: Small Batch Cigar
Post by: ninfiction on 03/06/2018 09:27 AM
Their cigar of the month club is one of the best things going. I could do without all the Davidoff though...except they make good trade/bomb fodder.
Title: Re: Small Batch Cigar
Post by: shakinghorizons on 03/06/2018 10:13 AM
Quoteninfiction - 3/6/2018  8:27 AM

Their cigar of the month club is one of the best things going. I could do without all the Davidoff though...except they make good trade/bomb fodder.

I am ALWAYS interested in Davidoff......
Title: Re: Small Batch Cigar
Post by: Silverstix on 03/06/2018 12:02 PM
I am a Davidoff whore, I love getting that stuff from Andrew.  Over the course of emailing back and forth with him I've learned that he also appreciates Davidoff as much as I do.  In the COTM so far I've gotten a Year of the Dog, a Winston Churchill Raconteur, Aniversario #2, and a Zino Platinum salamone
Title: Re: Small Batch Cigar
Post by: BewareDaPenguin on 08/28/2019 09:50 AM
Small Batch Cigar has some pretty good discounts going for Labor Day if you guys receive emails from them, the discounts are usually on certain brands, but this weekend the codes apply to all purchases over a certain dollar amount, just a heads up. This is when I usually pick up a box of something, can get 20-25% off :thumbsup:
Title: Re: Small Batch Cigar
Post by: nirab on 08/28/2019 12:24 PM
No codes needed for TCV pricing!! I usually do 20-30% off for you Geeks... :shades:
Title: Re: Small Batch Cigar
Post by: BewareDaPenguin on 08/28/2019 03:05 PM
Quotenirab - 8/28/2019  3:24 PM

No codes needed for TCV pricing!! I usually do 20-30% off for you Geeks... :shades:

Well you didn't tell me that nirab!!!  :angry:  lol but that's good to know!  :dancing:
Title: Re: Small Batch Cigar
Post by: BewareDaPenguin on 08/28/2019 03:05 PM
Quotenirab - 8/28/2019  3:24 PM

No codes needed for TCV pricing!! I usually do 20-30% off for you Geeks... :shades:

Well you didn't tell me that nirab!!!  :angry:  lol but that's good to know!  :dancing:
Title: Re: Small Batch Cigar
Post by: MusicCity on 08/30/2019 04:52 PM
Brian, y'all a Davidoff White Label retailer?
Title: Re: Small Batch Cigar
Post by: shakinghorizons on 08/30/2019 08:54 PM
QuoteMusicCity - 8/30/2019  3:52 PM

Brian, y'all a Davidoff White Label retailer?

 :whistle:

Get the details and text me, lol.