Cigar Geeks

Marketplace => Online Retailer Perspectives => Topic started by: nwb on 08/20/2014 09:26 AM

Title: Cigar Place
Post by: nwb on 08/20/2014 09:26 AM
http://www.cigarplace.biz/

Cigar Place
874 SW Enterprise Way
Stuart, FL 34997
Tel: 800-913-0433

Presence @ Geeks: Yes
http://www.cigargeeks.com/index.php?action=profile;u=54901
Title: Re: Cigar Place
Post by: Mojo66 on 08/20/2014 09:33 AM
Can't say anything but positive stuff. Have ordered from them more than any other online stores.

Always on time, ready to help, good pricing and overall, a very good buying experience and,they are Canuck friendly.
Title: Re: Cigar Place
Post by: nirab on 08/20/2014 10:43 AM
One of the first places I ordered from online when I got into cigars. When I can spend money on sticks, this place is one of them. Great pricing, selection, customer service, specials...yes, they are top notch in my book!  :biggrin:  :bigthumbs:  :bigthumbs:
Title: Re: Cigar Place
Post by: Chip Lemaster on 08/20/2014 10:55 AM
One of my favorite places,,,great product and excellent and helpful staff, always added that little extra for the costumer,,,
Title: Re: Cigar Place
Post by: Vroomp on 08/20/2014 11:05 AM
About to unsubscribe to the emails though...... :-(
Title: Re: Cigar Place
Post by: CigarPlace on 08/22/2014 02:18 PM
QuoteVroomp - 8/20/2014  2:05 PM  About to unsubscribe to the emails though...... :-(

What issue are you having with the e-mails Vroomp?
Title: Re: Cigar Place
Post by: Cigary on 08/22/2014 02:43 PM
Class outfit...they go the extra mile to ensure you are happy with your purchase.
Title: Re: Cigar Place
Post by: Vroomp on 08/22/2014 03:29 PM

QuoteCigarPlace - 8/22/2014  5:18 PM  
QuoteVroomp - 8/20/2014  2:05 PM  About to unsubscribe to the emails though...... :-(

What issue are you having with the e-mails Vroomp?

 I seem to get one every day!

Title: Re: Cigar Place
Post by: Cfickter on 09/14/2014 03:09 AM
Placed my first order this week on a Crowned Heads deal. Awesome price, free shipping, will be back for sure
Title: Re: Cigar Place
Post by: BigTA on 09/14/2014 09:57 AM
I can say that I have placed a few orders over the past year and every thing went flawlessly, Grade A #1 place for cigars and such..
Title: Re: Cigar Place
Post by: Mautrak on 09/14/2014 10:46 AM
I placed my first order with Cigar Place a few weeks ago, largely based on the positive feedback on this site and Jessica's involvement.  I was quite disappointed when the order arrived and it was not correct.  I had ordered a box of cigars and got a bundle instead.  I sent an email to them, and got a response in less than two hours.  Within hours of me contacting them they had checked their status, confirmed they shipped the wrong item, apologized, and shipped out the correct item via overnight mail.  They also provided a shipping label to return the incorrect product to them.

It is easy to look good when everything goes smoothly.  I believe that your true character shows up when things go wrong and are not easy.  Cigar Place stepped up, admitted the mistake, and promptly fixed it.  I couldn't have been happier with the way they handled it, and I would not hesitate to order from them again in the future.  Two thumbs up for Cigar Place.
Title: Re: Cigar Place
Post by: Smurf on 09/14/2014 12:13 PM
great place!
Title: Re: Cigar Place
Post by: hebron on 09/14/2014 12:19 PM
Nothing but good words about CigarPlace! Great seller! :D
Title: Re: Cigar Place
Post by: bmac7754 on 09/14/2014 02:02 PM

Quotehebron - 9/14/2014  3:19 PM  Nothing but good words about CigarPlace! Great seller! :D

 Thomas, I believe this would cost you 190.45 NOK.  Did I win??

Title: Re: Cigar Place
Post by: hebron on 09/14/2014 02:18 PM
Quotebmac7754 - 9/14/2014  11:02 PM

Quotehebron - 9/14/2014  3:19 PM  Nothing but good words about CigarPlace! Great seller! :D

 Thomas, I believe this would cost you 190.45 NOK.  Did I win??

Just under the 200 NOK limit to avoid VAT, very good Brian!
Title: Re: Cigar Place
Post by: horrido on 09/14/2014 04:57 PM
These guys are great even for international shipping truly exceptional and I have never had an issue with them. Thier customer support is top notch and they do return calls btw even up here. :biggrin:
Title: Re: Cigar Place
Post by: junglepete on 11/10/2014 09:27 AM
Sent them three emails in the last couple of days regarding their "Best Prices" policy and have yet to hear back from them?? Anyone know at better way to contact them other than customerservice@cigarplace.biz ? Perhaps another email address? I am out of the country so phoning them is not an option.
Title: Re: Cigar Place
Post by: RDF on 11/10/2014 09:53 AM
Maybe PM Jessica, who's a member here (name CigarPlace)
Title: Re: Cigar Place
Post by: Brlesq on 11/10/2014 10:05 AM
QuoteRDF - 11/10/2014  12:53 PM

Maybe PM Jessica, who's a member here (name CigarPlace)

Ditto.  I believe she is in charge of customer service.

Title: Re: Cigar Place
Post by: freakydeakydutchman on 11/10/2014 10:52 AM
It looks like a good place but can this be right?
http://www.cigarplace.biz/index.cfm/a/catalog.prodShow/vid/46749/catid/154
coz thats quite A DEAL then
Title: Re: Cigar Place
Post by: BigTA on 11/10/2014 03:15 PM
QuoteBigTA - 9/14/2014  9:57 AM  I can say that I have placed a few orders over the past year and every thing went flawlessly, Grade A #1 place for cigars and such..
Title: Re: Cigar Place
Post by: blondie on 11/20/2014 06:34 PM

Quotefreakydeakydutchman - 11/10/2014  12:52 PM  It looks like a good place but can this be right? http://www.cigarplace.biz/index.cfm/a/catalog.prodShow/vid/46749/catid/154 coz thats quite A DEAL then

 I think gurkha prices cigars with ridiculous msrp often. Having said that, even at 92% off they are still over priced. 

Title: Re: Cigar Place
Post by: blondie on 11/21/2014 03:40 PM
Oh, and to add, Cigar Place is top notch!  Just got a fantastic deal on a box of My Father La Antiguedad Robustos!
Title: Re: Cigar Place
Post by: clami on 07/25/2016 03:07 PM
Completed my first transaction with Cigar Place - great experience.  The prices were great, fast shipping, and in the box was a handwritten note thanking me for the order.  Like those small touches.  Will definitely be returning.
Title: Re: Cigar Place
Post by: freakydeakydutchman on 07/27/2016 04:41 PM
is this correct.. and if so.. whats the catch.. because that's a big difference
http://cigarplace.biz/gurkha-park-lane-xo-pack-5.html
Title: Re: Cigar Place
Post by: millarddj on 07/27/2016 05:30 PM
^^^^^^^^^

I believe this was already answered in this same thread, if you're addressing why the Gurkhas are so heavily discounted. I thought everyone was aware of their massively inflated MSRP...or are you addressing something else?

Quoteblondie - 11/20/2014  8:34 PM

Quotefreakydeakydutchman - 11/10/2014  12:52 PM  It looks like a good place but can this be right? http://www.cigarplace.biz/index.cfm/a/catalog.prodShow/vid/46749/catid/154 coz thats quite A DEAL then

 I think gurkha prices cigars with ridiculous msrp often. Having said that, even at 92% off they are still over priced.