Cigar Geeks

Members Lounge => Contests / Giveaways => Topic started by: Koop on 06/30/2021 06:16 PM

Title: No Joy From Famous Smoke
Post by: Koop on 06/30/2021 06:16 PM
I received a message from SenorPablo on June 4th advising me I'd won the May points contest and to watch for an e-mail from Famous Smoke Shop. On June 26th I messaged SenorPablo to tell him I hadn't received anything from FSS. I haven't heard back from him. I called the customer service number at FSS on the 28th and was told I'd reached a call center for orders or to report problems on orders and they didn't know anything about a Cigars Geeks contest or promotion.

I appreciate the effort that goes into running the contest, but something is amiss here.
Title: Re: No Joy From Famous Smoke
Post by: 05Venturer on 06/30/2021 08:27 PM
Are you sure that you weren't supposed to get the email from Paul.
That's the norm.
Title: Re: No Joy From Famous Smoke
Post by: Koop on 06/30/2021 09:03 PM
SenorPablo said it would come from FSS - he didn't mention anyone named Paul.
Title: Re: No Joy From Famous Smoke
Post by: Koop on 06/30/2021 09:06 PM
Kent - you had it right. I just searched through my Spam folder again and there's an e-mail saying Paul Hummler sent me a gift certificate. Thanks for teh hellp!
Title: Re: No Joy From Famous Smoke
Post by: rstrawsb on 06/30/2021 10:03 PM
Geeks to the rescue! I love when a plan comes together. :bigthumbs:
Title: Re: No Joy From Famous Smoke
Post by: Brlesq on 07/01/2021 07:48 AM
QuoteKoop - 6/30/2021  10:03 PM

SenorPablo said it would come from FSS - he didn't mention anyone named Paul.

SenorPablo is Paul
Title: Re: No Joy From Famous Smoke
Post by: SenorPablo on 07/01/2021 07:56 AM
Glad it worked out.  I can always call them again and have them resend it if necessary (sometimes more than once.)  It happens sometimes.

Cheers!
-Paul
Title: Re: No Joy From Famous Smoke
Post by: 05Venturer on 07/01/2021 08:04 AM
QuoteKoop - 6/30/2021  9:03 PM

SenorPablo said it would come from FSS - he didn't mention anyone named Paul.
:confused:  :lmao: