Cigar Geeks

Marketplace => Cigar Shops and Bars Reviews => Topic started by: gitfiddl on 03/09/2011 04:10 PM

Title: Smoke Inn
Post by: gitfiddl on 03/09/2011 04:10 PM
I'd heard of Smoke Inn (http://www.smokeinn.com), but I'd never ordered from them, primarily I suppose because they're in FL and I get hit with sales tax.  Last Friday night, I pulled the trigger on their "Hot Weekly Deal", the "Twelve Angry Men" sampler for $29.95:

3- Nestor Miranda Art Deco Coffee Break 4x50
2- H. Upmann Cameroon Toro 6x52
3- Montecristo Classic Churchills 7x52
4- Bolivar Churchill 7x49

The total came to $40.70 (1.80/tax and 8.95/s&h).  I thought the shipping a bit high, but the total was still less than $4/stick so I went ahead with the order.  The package arrived today.  The sticks were divided between two humi bags with a Humidipak in each bag and packed in the box with Styrofoam peanuts.  On top was a hand written note:

"David,

Thank you so much for your order.  Here at the Smoke Inn we really appreciate your & customer service is our #1 priority.  Please enjoy the cigars.

Michael (I couldn't make out the last name)
General Manager"

Regardless of the shipping cost and tax, these folks have found a new customer.






Title: RE: Smoke Inn
Post by: goathead on 03/09/2011 04:12 PM
they sound cool
Title: RE: Smoke Inn
Post by: akira on 03/09/2011 04:20 PM
Wow, very cool.  You don't see that kind of personal touch much these days.  Hopefully I can find some room in the budget to support them as well.
Title: RE: Smoke Inn
Post by: nwb on 03/09/2011 04:25 PM
Definitely a nice touch.  I'll keep them on my vendor list... :biggrin:
Title: RE: Smoke Inn
Post by: Brlesq on 03/09/2011 05:33 PM
That's still a great deal, Dave.  They run some really good specials that take the pain out of the higher S+H cost.

I have been a fan of Ming and his crew at Smoke Inn since last October.  Here's what I reported to ya'll back then:

http://www.cigargeeks.com/index.php?topic=6841.0

Title: RE: Smoke Inn
Post by: gitfiddl on 03/09/2011 05:45 PM
QuoteBrlesq - 3/9/2011  6:33 PM

That's still a great deal, Dave.  They run some really good specials that take the pain out of the higher S+H cost.

I have been a fan of Ming and his crew at Smoke Inn since last October.  Here's what I reported to ya'll back then:

http://www.cigargeeks.com/index.php?topic=6841.0


I remembered that vaguely when I placed my order.  I shot them an email about an hour ago saying I would recommend them to the rest of the Geeks, but dammit, you beat me to another one! :shades:

Title: RE: Smoke Inn
Post by: Brlesq on 03/09/2011 05:51 PM
Quotegitfiddl - 3/9/2011  6:45 PM
QuoteBrlesq - 3/9/2011  6:33 PM
That's still a great deal, Dave.  They run some really good specials that take the pain out of the higher S+H cost.

I have been a fan of Ming and his crew at Smoke Inn since last October.  Here's what I reported to ya'll back then:

http://www.cigargeeks.com/index.php?topic=6841.0

I remembered that vaguely when I placed my order.  I shot them an email about an hour ago saying I would recommend them to the rest of the Geeks, but dammit, you beat me to another one! :shades:

I'm glad you had a great experience and shared it.  Lots of new guys here now that might not have seen that.  This is the kind of retailer we need to support to make sure he stays in business.  A great alternative to the big shops out of PA.


Oh, and  "Winning!"   :biggrin:
Title: RE: Smoke Inn
Post by: gitfiddl on 03/09/2011 06:09 PM
QuoteBrlesq - 3/9/2011  6:51 PM

Quotegitfiddl - 3/9/2011  6:45 PM
QuoteBrlesq - 3/9/2011  6:33 PM
That's still a great deal, Dave.  They run some really good specials that take the pain out of the higher S+H cost.

I have been a fan of Ming and his crew at Smoke Inn since last October.  Here's what I reported to ya'll back then:

http://www.cigargeeks.com/index.php?topic=6841.0

I remembered that vaguely when I placed my order.  I shot them an email about an hour ago saying I would recommend them to the rest of the Geeks, but dammit, you beat me to another one! :shades:

I'm glad you had a great experience and shared it.  Lots of new guys here now that might not have seen that.  This is the kind of retailer we need to support to make sure he stays in business.  A great alternative to the big shops out of PA.


Oh, and  "Winning!"   :biggrin:

Maybe, but I have "tiger blood"! :biggrin:


Title: RE: Smoke Inn
Post by: Robert LG on 03/09/2011 06:31 PM
Quotegitfiddl - 3/9/2011  6:09 PM

QuoteBrlesq - 3/9/2011  6:51 PM

Quotegitfiddl - 3/9/2011  6:45 PM
QuoteBrlesq - 3/9/2011  6:33 PM
That's still a great deal, Dave.  They run some really good specials that take the pain out of the higher S+H cost.

I have been a fan of Ming and his crew at Smoke Inn since last October.  Here's what I reported to ya'll back then:

http://www.cigargeeks.com/index.php?topic=6841.0

I remembered that vaguely when I placed my order.  I shot them an email about an hour ago saying I would recommend them to the rest of the Geeks, but dammit, you beat me to another one! :shades:

I'm glad you had a great experience and shared it.  Lots of new guys here now that might not have seen that.  This is the kind of retailer we need to support to make sure he stays in business.  A great alternative to the big shops out of PA.


Oh, and  "Winning!"   :biggrin:

Maybe, but I have "tiger blood"! :biggrin:



 :lmao:

Glad to hear of the good experiences.
Title: RE: Smoke Inn
Post by: ROTHNH on 03/09/2011 08:37 PM
Smoke Inn's owner looks a bit scary, but the few of my friends who've dealt with them have been pleased.  I've a sense of their love for cigars and their awesome interest in pleasing BOTL's.  

WTG.
Title: RE: Smoke Inn
Post by: Bob Cordell on 03/09/2011 08:38 PM
Monte Classics!


Mmmmmmmmmmm!



 :dancing:
Title: RE: Smoke Inn
Post by: Herfin' Chef on 03/09/2011 09:27 PM
I pulled the trigger on the "Super Bowl Shuffle" back in late Jan.
30 sticks and a Humi.

I too, got a hand written letter from Ming. I thought that was classy.

The cigars are great and the humi is doing a great job.

I'm on their mailing list and plan to buy from them when the iron is hot.

Stay tuned.
-w-
Title: RE: Smoke Inn
Post by: metalhead y cigarguy on 03/10/2011 04:07 AM
Very nice touch with the personal note. Sounds like they are very big on customer service. I'll have to check out the site.
Title: RE: Smoke Inn
Post by: billy82 on 03/10/2011 07:00 AM
Wow! that note was a very nice touch.
Title: RE: Smoke Inn
Post by: 87North on 03/10/2011 10:20 AM
Nice job...  I likes me some good Customer service.  It's so rare afterall.
Title: RE: Smoke Inn
Post by: vw77guy on 03/10/2011 12:37 PM
Good advice Dave.  I'll have to keep an eye on their deals from now on.  Thanks