I've ordered from them, and they're not a horrible company. However:
1. They are generally overpriced, except when they have a special running on a particular brand. And they try to push their house brands over the others.
2. They will call you and ask you to join their "club" or whatever, where you automatically receive cigars every week or month.. HA I think not!
3. They put you on their mailing list and email list for the rest of your life.