If I ever meet one of you Texas waddies who says he had never drank water out of a horse track I think I'll shake his hand, give him a Daniel Webster cigar.- John Wayne as Rooster Cogburn from the movie True Grit
Started by bmac7754, 09/15/2014 12:06 PM
QuoteBrlesq - 9/15/2014 2:09 PMXikar has a lifetime guarantee. Contact them and tell them the issue. They will tell you what to do to send it to them for sharpening. Many times they simply just replace it. I have done this 4-5 times over the past 10 years on various Xikar products. They are the best customer service group out there!
QuoteBrlesq - 9/15/2014 3:09 PM Xikar has a lifetime guarantee. Contact them and tell them the issue. They will tell you what to do to send it to them for sharpening. Many times they simply just replace it. I have done this 4-5 times over the past 10 years on various Xikar products. They are the best customer service group out there!
I have used the warranty on a couple of their lighters. Doing warranties thru their website is a breeze. Maybe I will just send it in, whats the worse they can say, no.
Quotebmac7754 - 9/15/2014 2:06 PMJust wondering has anybody sharpened a cigar cutter, or do you even do that. I have a Xikar XI cutter that I have had for a couple years and it doesn't seem to be cutting as good as it once did. I can't see throwing it away especially after spending $60 for it. Maybe I could send it in to Xikar and let them replace the blades??
QuoteKman - 9/15/2014 5:00 PM I wouldn't try to sharpen one, I would send it back to Xikar, but I had cleaned mine before. Sometimes they can seem dull due to residue build up on the blade. I just use a q-tip and some rubbing alcohol and clean them off. Usually does the trick pretty well.
This^^^^ and if that doesn't work it's a lifetime warranty and they will either fix it or give you another...this is why it pays to buy Xikar merchandise.
Quotenirab - 9/15/2014 5:00 PMQuotebmac7754 - 9/15/2014 2:06 PMJust wondering has anybody sharpened a cigar cutter, or do you even do that. I have a Xikar XI cutter that I have had for a couple years and it doesn't seem to be cutting as good as it once did. I can't see throwing it away especially after spending $60 for it. Maybe I could send it in to Xikar and let them replace the blades??You might even try going to a local B&M that sells Xikar and trading it in. There are some shops out here that will give you a new one for your old one. Worth a shot.
Quotebmac7754 - 9/15/2014 2:18 PM QuoteBrlesq - 9/15/2014 3:09 PM Xikar has a lifetime guarantee. Contact them and tell them the issue. They will tell you what to do to send it to them for sharpening. Many times they simply just replace it. I have done this 4-5 times over the past 10 years on various Xikar products. They are the best customer service group out there!I have used the warranty on a couple of their lighters. Doing warranties thru their website is a breeze. Maybe I will just send it in, whats the worse they can say, no.
They will replace it I'm sure. I sent back an old punch cutter of theirs I had for 10 years or more that wouldn't cut. They no longer had the same punch and sent me a new one that was more expensive and better than my old one. Good company.
Quote05Venturer - 9/20/2014 10:09 PM never sharpen when you can get em on the cheap like this http://www.amazon.com/Prestige-Import-Group-V-Cut-Cutter/dp/B00J21XEOM/ref=sr_1_20?ie=UTF8&qid=1411265286&sr=8-20&keywords=cigar+cutter+v+cut