I'm working on a small table humidor and I'm strongly considering using and Oasis unit in it. I have come questions about the Excel and the Ultra 2 models. I've posted my questions to Cigar Oasis twice through there "contact" link on their website. The first contact was about a week ago and the second a few days ago. I'm very disappointed--they have not contacted me at all--not even to acknowledge receipt of my inquiry. I would think they would answer these questions so a sell could be made.
Have any of you had experience with Cigar Oasis' support/contact in a positive or negative way?
Joe