Look, its no secret to my friends on this site that I do not care for Antonio. I have had delivery problems with him as well, and needed to cancel an order last year because nothing was delivered 3 weeks after he collected my credit card payment along with a couple BS emails telling me they were "on the way".
But in this instance, you might have the wrong guy. Reinado Cigars are sold by Cubanero Enterprises LLC out of Leonia, NJ 07605. Here is a number you can call to try and get your cigars or a refund. (201) 820-1851