Quotenirab - 9/23/2019 7:44 PM
Call Quality Importers direct. They own Xikar now. If you still have no luck, shoot me a pm, and I will try n' run it through my QI rep.
The bad lighter was taken care of by exchange at Roz's Cigar Emporium in Ocala, FL. They have a very nice selection of boutique cigars, by the way. They are not your ordinary B&M, so if anyone lives near Ocala, I strongly encourage you to check them out
Xikar, on the other hand, has only sent me a generic email in reference to how to log in to their clunky new web site and how to remedy most lighter problems. I know my way around a Xikar lighter, this one was bad
I do appreciate you looking out for a brother though Brian!