Cigar Bandits

[MacMac]

Anybody noticed a problem with the Cigar Bandits website? It seems to have been down a few days.

[headfirst]

That's not the problem I noticed with their website...

[05Venturer]

Cigar Bandits is a joke.
They put up a sale 4/19 and I ordered within minutes.
Waited until 4/30 to message that I hadn't received my order.
Was then told they were backordered, so they really didn't even have them apparently.
Was then told I would get updates when they were back in stock.
Was then told on 5/5 that the cigars were back in stock and they would be en route ASAP.
5/14 I messaged them AGAIN as I had heard nothing and received nothing.
Then they blamed the manufacturer for the problem.
This morning 5/17 I am sent a tracking number.
Tonight I go to check the tracking number and it "can not be found".

What a joke of a supposed online retailer
     

[BewareDaPenguin]

05Venturer - 5/17/2017  9:21 PM

Cigar Bandits is a joke.
They put up a sale 4/19 and I ordered within minutes.
Waited until 4/30 to message that I hadn't received my order.
Was then told they were backordered, so they really didn't even have them apparently.
Was then told I would get updates when they were back in stock.
Was then told on 5/5 that the cigars were back in stock and they would be en route ASAP.
5/14 I messaged them AGAIN as I had heard nothing and received nothing.
Then they blamed the manufacturer for the problem.
This morning 5/17 I am sent a tracking number.
Tonight I go to check the tracking number and it "can not be found".

What a joke of a supposed online retailer
     

Wow I'd be pretty pissed that's garbage...hope you get your sticks man

[MacMac]

Wow...I'll stay away from them!

[toby2]

they sound like bandits.

[Brlesq]

Bad mojo with this operation.  Last summer the shop manager left and took all the customer info.  I was in the midst of an order, and got the runaround, and then got stuck in a 3 way email conversation with the owner, the ex-manager and myself. Lots of finger pointing between the 2 of them, no accountability by either, and very uncomfortable for me.  I dumped both guys pretty quick and have never looked back. Really unprofessional! My advice is to stay away.  Too may other sources to pick from.

[klamm143]

toby2 - 5/17/2017  10:03 PM  they sound like bandits.

SMOKEY.....Bandits.